Request a return for eligible items within 30 days after delivery. Items must be unworn and unwashed, with original tags attached. Regular sale items are eligible; Final Sale and hygiene exclusions apply as explained in our policy.
Customers pay return shipping for change-of-mind returns. For an incorrect, damaged or defective item, contact Avenowe so we can arrange an appropriate solution. To change a size or style, return the original item and place a new order.
Approved refunds go to the original payment method, normally within 5–10 business days after inspection, based on the amount paid after discounts.
Contact us before sending anything back. See Returns & Refunds in the footer for the full policy and use Contact Us to start a return. Your statutory rights are unaffected.
